Welcome to The Pier Rooms in Oban. By booking and staying at our self-check-in hotel, you agree to the following terms and conditions:

1. Booking and Confirmation:
   • All reservations must be made online through our official website or designated booking platforms.
   • Upon completion of the booking process, guests will receive a confirmation email containing reservation details and a unique access code.
2. Check-In and Check-Out:
   • Our self-check-in system allows guests to arrive at their convenience. Check-in kiosks are available in the lobby.
   • Check-out is automated, and guests are required to leave the room by the specified check-out time.
3. Access Code Security:
   • The unique access code provided during booking serves as both the key to the hotel entrance and the assigned room. Keep this code confidential.
   • In case of loss or unauthorized access, notify hotel management immediately.
4. Room Allocations:
   • Room allocations are based on availability and the room type selected during booking.
   • Requests for specific views or amenities are noted but not guaranteed.
5. Payment and Charges:
   • Payments are processed securely online during the booking process.
   • Additional charges for services or damages may be applied and will be communicated to guests accordingly.
6. Privacy and Security:
   • Guest information is handled with utmost confidentiality and in compliance with privacy regulations.
   • The hotel is equipped with security measures, including CCTV cameras, to ensure the safety of guests.
7. Behavior and Conduct:
   • Guests are expected to adhere to a code of conduct that respects the peace and privacy of fellow guests.
   • Any disruptive or inappropriate behavior may result in eviction without refund.
8. Cancellation and Refunds:
   • Cancellation policies vary based on the rate plan selected during booking.
   • Refunds are processed in accordance with the cancellation policy and may take several business days.
9. Hotel Amenities:
   • The hotel amenities, including Wi-Fi, are provided for the convenience of guests. Any misuse may result in restricted access.
10. Liability:
    • The Pier Rooms is not liable for loss, theft, or damage to personal belongings during the stay.
    • Guests are responsible for their own well-being and safety within the hotel premises.

By confirming a reservation at The Pier Rooms, you acknowledge and agree to abide by these terms and conditions. The hotel reserves the right to modify these terms as needed. Please contact us if you have any questions or require further clarification. Enjoy your stay!